Sell & redeem gift cards
Requirements
- Available on: Starter and above
- Device access: Web & mobile browser
- Permission: Owner or Manager
Issue digital or physical gift cards your clients can spend at your salon. Each card is stored value — a balance that goes up when you reload it and down when it's redeemed. Gift cards are separate from Rewards, which are stamps and perks, not money.
How to issue a gift card
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In the left menu, open Gift Cards, then click Issue gift card.
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Choose a Card type — Digital or Physical card. For a physical card, you can record its Serial number.
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Pick an Amount ($25, $50, $100, $200, or Custom), and optionally add a Recipient name, Recipient email, and a Personal message.
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Click Issue gift card. SalonHub360 generates a unique code automatically and the card appears in your list.
Find & view a card
Use Search by code, name, or email to locate a card, or filter by All cards, Active, Voided, or Zero balance. Click any card to open its detail panel, which shows the Current balance, recipient and expiry details, a QR code (click Show QR), and the full Transaction history — every issue, reload, redemption, and adjustment with the balance after each.
Reload, adjust, or replace a card
From a card's detail panel you can:
- Reload balance — add funds to the card.
- Adjust balance — correct the balance up or down with a required reason.
- Void & reissue card — void a lost or compromised card and move its remaining balance to a brand-new code.
Redeeming a gift card
Clients spend a gift card by applying it as a payment when you settle an appointment, using the card's code. Redemptions are recorded automatically in the card's transaction history, and the balance drops accordingly.
Note: Issuing and managing gift cards is available on Starter and above and doesn't require SalonHub360 Payments. Taking card payments to sell a gift card — and applying a gift card at checkout — works alongside your appointment payment flow. See How to take a payment for an appointment.
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