Assign services to staff

Requirements

  • Available on: All plans
  • Device access: Web & mobile browser
  • Permission: Owner or Manager

Control which team members can perform each service so clients only see the right staff when they book. You can set this up two ways — from a service, or from a staff member's profile.

How it works

By default, a service has no staff restriction — every bookable staff member can perform it. As soon as you check one or more staff, the service becomes opt-in: only the staff you select can be booked for it. Both screens below write to the same place, so changes made in one show up in the other.

Option 1: From a service

  1. Open Services and click the service you want to edit. The Services list with a service ready to open

    <!-- CAPTURE: route=/services | login=owner | state=services list | highlight=a service row | viewport=1440x900 -->
  2. Open the Staff section and check the team members who can perform this service. Leave every box unchecked to allow all bookable staff. The Staff section of the service form with staff checkboxes

    <!-- CAPTURE: route=/services | login=owner | state=service edit dialog, Staff tab | highlight=staff checkboxes | viewport=1440x900 -->
  3. Your selections save automatically.

Option 2: From a staff member

  1. Open Staff from the left menu and select a team member. The Staff page with a staff member selected

    <!-- CAPTURE: route=/staff | login=owner | state=staff list | highlight=a staff member row | viewport=1440x900 -->
  2. Scroll to the Services section and check the services this person performs. Leaving everything unchecked means they can be booked for any unrestricted service. The Services section on a staff member's page with service checkboxes

    <!-- CAPTURE: route=/staff/[staffId] | login=owner | state=staff detail, Services section | highlight=service checkboxes | viewport=1440x900 -->
  3. Changes save as you check or uncheck each box.

Note: A staff member must also be active and scheduled to appear as bookable. Assigning a service only controls which services they offer, not when they're available.


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