Help Center
Guides and how-tos for running your salon on SalonHub360 — from your first booking to payments, your website, clients, and reporting.
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Getting Started
Everything you need to go from **brand-new sign-up** to **taking your first booking** — create your salon, finish the setup checklist, and learn your way around the dashboard.
7 articlesPlans & Billing
Everything about **your SalonHub360 subscription** — the plan *you pay us* for the software. Manage it all from **Billing & Plans** in the left menu.
5 articlesGetting Paid: Payouts & Verification
Everything about **money coming to you** — setting up SalonHub360 Payments, verifying your account, and understanding when and how your earnings land in your bank.
9 articlesCheckout & Payments
Everything about **taking money in** — recording a payment for an appointment, adding a tip, collecting deposits, setting up tax, issuing refunds, and handling chargebacks.
9 articlesCalendar & Appointments
Your calendar is where your day lives. Book and reschedule appointments, block out time, manage walk-ins, and run the salon floor from one place.
9 articlesOnline Booking
Let clients book themselves in, around the clock, from your own **online booking page** — no phone tag required. This section covers turning booking on, setting the rules that protect your schedule, and sharing your link.
5 articlesWebsite Builder & Your Public Site
Build a polished public website for your salon — no designer, no code — and publish it to a free address in minutes. Pick a template, switch sections on and off, add your brand and SEO, then go live.
6 articlesServices, Products, Packages & Memberships
Build your catalog — the services you book, the products you stock, and the bundles, plans, and gift cards you sell. This is where you set prices, durations, and who can perform what.
8 articlesClients & CRM
Your client list is the heart of your salon. Every person you serve lives on the **Customers** page — with their contact details, appointment history, notes, packages, memberships, and rewards all in one place. New online bookings are added here automatically.
5 articlesLoyalty & Rewards
Keep clients coming back with a **digital stamp card**. Clients collect a stamp on every completed visit, and when they hit a milestone you've set, they earn a reward — a dollar discount, a percentage off, or a free service. It's free on every plan and runs automatically.
5 articlesMarketing & Messaging
Keep clients coming back and make it easy for them to reach you — with automated birthday emails, a two-way client messaging inbox, and social messaging buttons on your public site.
3 articlesReports & Taxes
See how your salon is doing — revenue, appointments, top services and staff, retention — and understand how taxes work when you take card payments.
4 articlesTeam & Staff
Add the people who work at your salon, set who can be booked, build their weekly schedules, manage time off, and control who can log in and what they can do.
7 articlesSettings & Account
Everything you configure for your salon lives under **Settings** — your business details, brand, booking rules, policies, notifications, locations, and integrations. This section tours the tabs and digs into the rules and policies you'll set most often.
5 articlesFor Your Clients
Guides written for **your clients** — the people who book with you. Share these articles, or the links inside them, so your clients can book online, manage their visits, track their rewards, and check in at your front desk.
7 articles