Clients: Your rewards & stamps
Requirements
- Available on: All plans
- Device access: Web & mobile browser
- Permission: Client
Earn a stamp every time you visit, and redeem the rewards you collect — all from your salon's customer area.
How it works
Your salon's rewards program is a stamp card: you collect a stamp for each visit, and after enough visits you unlock a reward. It's a loyalty program — there's no cash balance, points to spend, or money to load. You simply earn stamps and redeem the perks you've unlocked.
See your stamps and rewards
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Sign in to your salon's customer area, then tap Rewards from your account. 📷 Screenshot coming soon.
<!-- CAPTURE: route=/s/glow-studio/customer/rewards | login=client | state=Rewards page with a partially filled stamp card | viewport=1440x900 --> -
Your stamp card shows filled and empty circles for your visits, with a message like "X of Y visits — keep it up!" As you near a reward, you'll see how many visits are left. When a card is full, it shows "Card complete — a new one starts on your next visit!"
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Rewards you've earned appear under Ready to Use, each marked Reward with an expiry date. 📷 Screenshot coming soon.
<!-- CAPTURE: route=/s/glow-studio/customer/rewards | login=client | state=Rewards page scrolled to a Ready to Use voucher | viewport=1440x900 -->
How to redeem a reward
When you have a reward ready, just show this screen at checkout and your salon will apply it for you. You don't redeem it yourself — the prompt on screen reads "Show this screen at checkout to redeem your reward."
Note: If you don't have any stamps yet, you'll see "No rewards yet" with a nudge to book your next visit and start earning. Your first stamp is added when you visit.
Tip: Ready for your next stamp? See Clients: How to book an appointment online.
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