Clients: Check in at the salon

Requirements

  • Available on: All plans
  • Device access: In-salon tablet
  • Permission: Client

When you arrive, let your salon know you're here using the check-in tablet at the front desk.

Check in for your appointment

  1. On the welcome screen — Welcome to [your salon] — tap I have an appointment. The check-in welcome screen with I have an appointment and I'm a walk-in options

    <!-- CAPTURE: route=/s/glow-studio/check-in | login=none (kiosk) | state=welcome screen with both choices | viewport=1440x900 -->
  2. Enter Your phone number and tap Find my appointment. The phone-entry screen with a Find my appointment button

    <!-- CAPTURE: route=/s/glow-studio/check-in | login=none (kiosk) | state=appointment phone entry | viewport=1440x900 -->
  3. Tap your appointment, then tap Check in. You'll see "You're checked in!" with a note to take a seat. The appointment confirmation with a Check in button

    <!-- CAPTURE: route=/s/glow-studio/check-in | login=none (kiosk) | state=appointment found, Check in button shown | viewport=1440x900 -->

Check in as a walk-in

  1. On the welcome screen, tap I'm a walk-in to join the waiting list.

  2. Enter your Phone number, First name, and Last name. You can also choose a Service and Preferred staff, or leave them as Not sure yet and Any available staff. The walk-in form with phone, name, service and staff fields

    <!-- CAPTURE: route=/s/glow-studio/check-in | login=none (kiosk) | state=walk-in form | viewport=1440x900 -->
  3. Tap Join waiting list. You'll see "You're checked in!" with a note to wait in the lobby until you're called.

Note: If the tablet can't find an appointment for today, you'll be asked to see the front desk or Join as a walk-in instead.

Tip: Booking ahead is faster than waiting — see Clients: How to book an appointment online.


Related articles

Related articles