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Add a tip to a payment

Requirements

  • Available on: All plans
  • Device access: Web & mobile browser
  • Permission: Owner or Manager (anyone with payment access)

You can add a gratuity when you record a payment. The tip is captured alongside the payment and tracked separately from the service total, so your records stay accurate.

How to add a tip

  1. Open the appointment from your Appointments list or Calendar, then in the Payments section click Record Payment. The appointment detail panel with the Record Payment button

    <!-- CAPTURE: route=/appointments | login=owner | state=detail dialog open, balance due | highlight=Record Payment button | viewport=1440x900 -->

  2. Enter the service Amount as usual, then enter the gratuity in the Tip (optional) field. The Record Payment dialog with an amount and a tip entered

    <!-- CAPTURE: route=/appointments | login=owner | state=Record Payment dialog, amount and tip filled | highlight=Tip field | viewport=1440x900 -->

  3. Choose your Method and finish the payment (Record for a manual tender, or Continue to card for a card). The tip is included.

  4. The payment history shows the tip next to the amount — for example $85.00 (+$15.00 tip) — and the Payments summary adds a Tips line. The Payments summary showing a Tips line and the tip in the history row

    <!-- CAPTURE: route=/appointments | login=owner | state=detail dialog, payment recorded with tip | highlight=Tips line | viewport=1440x900 -->

Note: Tips are not taxed and are not part of the balance due — they're added on top of the amount owed for the service. Recording a tip never changes whether an appointment reads as paid in full.

Tip: Want to set up sales tax on the service portion? See Set up taxes.

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