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Manage your billing & payment method

Requirements

  • Available on: All plans
  • Device access: Web & mobile browser
  • Permission: Owner

Update the card you pay your subscription with, download invoices, and review your billing details — all in the secure billing portal, powered by Stripe.

Note: This is the payment method for your SalonHub360 subscription, not the bank account where your client card payments are deposited. To change that, see Update your bank account & payout details.

How to manage your billing

  1. In the left menu, open Billing & Plans. The Billing & Plans page with the Current Plan card and a Manage Billing button

    <!-- CAPTURE: route=/billing | login=owner | state=active subscription | highlight=Manage Billing button | viewport=1440x900 -->

  2. In the Current Plan card, click Manage Billing. The Manage Billing button highlighted in the Current Plan card

    <!-- CAPTURE: route=/billing | login=owner | state=active subscription | highlight=Manage Billing button | viewport=1440x900 -->

  3. You'll be taken to the Stripe billing portal. From here you can:

    • Update your card or payment method,
    • Download invoices and receipts, and
    • review your subscription details. 📷 Screenshot coming soon.
    <!-- CAPTURE: route=stripe billing portal (demo/test) | login=owner | state=portal home | viewport=1440x900 -->

  4. When you're done, use the portal's Return link to come back to SalonHub360.

Note: Manage Billing only appears once you've started a paid plan. If you're on the Free plan, subscribe to a paid plan first — see Change or upgrade your plan.

Note: If a subscription payment fails, you'll see a prompt to update your card via Manage Billing. Stripe automatically retries after you fix it, so your plan keeps running.

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