How to turn on online booking & set your rules

Requirements

  • Available on: All plans
  • Device access: Web & mobile browser
  • Permission: Owner or Manager

Switch on your public booking page and set the rules that decide when and how far ahead clients can book — so self-service bookings always fit your schedule.

How to turn on online booking

  1. In the left menu, open Settings, then select the Booking tab. The Settings page with the Booking tab selected, showing the Booking rules card

    <!-- CAPTURE: route=/settings | login=owner | state=Booking tab open, Booking rules card visible | highlight=Booking tab | viewport=1440x900 -->
  2. In the Booking rules card, turn on Allow online booking. This is the master switch for your public booking page — when it's off, clients can't book online at all. The Booking rules card with the Allow online booking toggle switched on

    <!-- CAPTURE: route=/settings | login=owner | state=Booking tab, Allow online booking ON | highlight=Allow online booking toggle | viewport=1440x900 -->
  3. Set your timing rules in the fields below. Each one controls a different part of how clients can book:

    SettingWhat it doesDefault
    Minimum lead time (minutes)How far in advance a client must book. Blocks last-minute slots.60
    Maximum future booking window (days)The farthest-out date a client can pick.90
    Same-day cutoff (HH:mm)Stops same-day bookings after this time. Leave blank to allow them all day.blank
    Cancellation/reschedule notice (hours)Minimum notice a client needs to cancel or reschedule online.24
    Slot interval (minutes)How tightly bookable start times are spaced (e.g. 15 = on the quarter-hour).15

    The Booking rules card showing the lead time, future window, cutoff, cancellation notice, and slot interval fields

    <!-- CAPTURE: route=/settings | login=owner | state=Booking tab, rule fields filled | highlight=rule input fields grid | viewport=1440x900 -->
  4. Click Save changes.

Note: Enter the same-day cutoff in 24-hour HH:mm format — for example, 14:00 for 2:00 PM. An invalid time won't save.

Tip: Want to review first-time clients before their booking is locked in? See Require approval for new clients.


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