SalonHub360 · Customer accounts

Delete your SalonHub360 account

For customers who book with salons through SalonHub360 — the customer hub and the SalonHub360 mobile app. You do not need to sign in or have the app installed.

What deletion does

Deleting your SalonHub360 account is permanent and cannot be undone.

We delete your account profile — your name, email address, phone number, address, photo and password — your saved salons, professionals and looks, your private notes, and we sign you out on every device and remove every phone registered to the account.

We disconnect your account from the salons you have visited. Each salon keeps its own records of you — your appointments (including upcoming ones), payments and receipts, gift cards, memberships and packages, rewards balances, notes your stylist made, and messages you exchanged with the salon — because those are the salon's business records and some must be kept by law. Deleting your account does not cancel an upcoming appointment: contact the salon to change it. To ask a salon about the information it keeps, contact the salon directly.

Reviews you wrote stay published under the name "Anonymous".

If you sign up again later with the same email, your salon records may be reconnected to your new account, because a salon that already knows your email links you back the same way it did the first time.

To confirm it is really you, we will email a confirmation link to the address on the account. The link works once and expires after one hour. Nothing is deleted until you open it and confirm.

Request deletion

Enter the email address on your SalonHub360 account. If an account exists for it, we will email you a link to review and confirm the deletion.

Nothing is deleted until you open the link and confirm. Check your spam folder if it does not arrive within a few minutes.

Signed in on your phone? You can also delete your account in the app: You → Personal details → Delete account (at the bottom of the screen).

This page is for customer accounts. Salon owners and staff who want to close a business account should contact support@salonhub360.com. Read more in our Privacy Policy.